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Summary

21 Sept 2026, 14:08

Reflect on the app stores

How the app is rated on each store in Jordan, where that sits among Jordanian banks, and what customers have been saying lately.

iOS
3.52from 1145 ratings in Jordan
558%669
44%45
32%22
23%36
133%373
Version
v3.6.0 · today
Size
532 MB
Needs
iOS 16.0
Android
3.55Jordan score, from 7190 ratings worldwide
558%4189
44%273
34%273
23%204
131%2246
Version
v3.6.0 · 4 days ago
Installs
1,000,000+
Also reviewed
33.9%

Every Jordanian banking app

ranked by published rating

Reflect sits 14th of 18 on iOS, rated 3.52.

#AppRating
  1. 1Bank al Etihad4.81
  2. 2Capital Bank Mobile4.74
  3. 3Arabi Islami (Islamic International Arab Bank)4.74
  1. 4AJIB Mobile4.71
  2. 5Tejari Mobile (Jordan Commercial Bank)4.62
  3. 6Ahli Mobile (Jordan Ahli Bank)4.61
  4. 7Blink (Capital Bank)4.57
  5. 8Arab BankArab Bank4.55
  6. 9INVESTBANK4.14
  7. 10JKBMobile (Jordan Kuwait Bank)4.00
  8. 11Iskan Mobile (Housing Bank)3.98
  9. 12BOJ Mobile (Bank of Jordan)3.88
  10. 13Arabi MobileArab Bank3.88
  11. 14Reflect3.52
  12. 15Al Rajhi Bank Jordan3.50
  13. 16Safwa Islamic Bank3.30
  14. 17Jordan Islamic Bank2.85
  15. 18CAB Mobile Banking (Cairo Amman Bank)2.59

How written reviews score the app

average stars per month

3.71in Sept 20261.25 higher than Aug 2026

Only customers who wrote a review. Most people tap a star and write nothing, which is why the store rating runs higher.

2.70
Apr2026
2.56
May2026
2.56
Jun2026
2.55
Jul2026
2.46
Aug2026
3.71
Sept2026
Mostly positive (3.5★ and up)Mixed (2.5–3.5★)Mostly negative (under 2.5★)
Sept 2026 in detail
1 or 2 stars 33%3 stars 4%4 or 5 stars 62%

Recovering. Oct 2025 was the low point of the last twelve months at 2.06. Sept 2026 is the highest monthly score of the last twelve months.

What customers praise

in the last 6 months

43%of all reviews
118 of 272 reviews14104

The app is repeatedly described as excellent, very good and wonderful. Customers value easy everyday banking, fast transfers and payments, a secure wallet, multicurrency support and low commissions. A clean interface and useful features also stand out.

What customers complain about

in the last 6 months

57%of all reviews
154 of 272 reviews32122

Customer support is difficult to reach and often does not resolve problems. Reviews also describe an unstable app, failed account opening and verification, and money movements that fail, disappear, or cannot be tracked.