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Summary

21 Sept 2026, 14:08

Arab Bank on the app stores

How the app is rated on each store in Jordan, where that sits among Jordanian banks, and what customers have been saying lately.

iOS
4.55from 366 ratings in Jordan
587%318
41%5
32%6
22%6
19%32
Version
v1.0.9 · 25 days ago
Size
1026 MB
Needs
iOS 16.0
Android
2.99Jordan score, from 262 ratings worldwide
540%104
48%20
36%15
23%7
143%111
Version
v1.0.7 · 29 days ago
Installs
50,000+
Also reviewed
34.4%

Every Jordanian banking app

ranked by published rating

Arab Bank sits 8th of 18 on iOS, rated 4.55.

#AppRating
  1. 1Bank al Etihad4.81
  2. 2Capital Bank Mobile4.74
  3. 3Arabi Islami (Islamic International Arab Bank)4.74
  1. 4AJIB Mobile4.71
  2. 5Tejari Mobile (Jordan Commercial Bank)4.62
  3. 6Ahli Mobile (Jordan Ahli Bank)4.61
  4. 7Blink (Capital Bank)4.57
  5. 8Arab Bank4.55
  6. 9INVESTBANK4.14
  7. 10JKBMobile (Jordan Kuwait Bank)4.00
  8. 11Iskan Mobile (Housing Bank)3.98
  9. 12BOJ Mobile (Bank of Jordan)3.88
  10. 13Arabi MobileArab Bank3.88
  11. 14ReflectArab Bank3.52
  12. 15Al Rajhi Bank Jordan3.50
  13. 16Safwa Islamic Bank3.30
  14. 17Jordan Islamic Bank2.85
  15. 18CAB Mobile Banking (Cairo Amman Bank)2.59

How written reviews score the app

average stars per month

1.00in Sept 20262.50 lower than Aug 2026

Only customers who wrote a review. Most people tap a star and write nothing, which is why the store rating runs higher.

2.70
Apr2026
2.45
May2026
2.00
Jun2026
1.94
Jul2026
3.50
Aug2026
1.00
Sept2026
Mostly positive (3.5★ and up)Mixed (2.5–3.5★)Mostly negative (under 2.5★)No written reviews
Sept 2026 in detail
1 or 2 stars 100%3 stars 0%4 or 5 stars 0%

Not recovering. Sept 2026 is the lowest month recorded, at 1.00.

What customers praise

in the last 6 months

28%of all reviews
25 of 89 reviews520

Ease of use is the common thread. Reviews value the new app’s clear design, simple account management and practical banking features.

What customers complain about

in the last 6 months

72%of all reviews
64 of 89 reviews2044

Login and access fail repeatedly, with the app stuck on the splash screen, rejecting correct credentials or failing to send OTPs. Registration also breaks at identity, password or activation steps. Customers describe the new app as slow, cluttered and harder to use, with repeated face scans and missing or difficult-to-find features.